kongotech org Privacy Policy

kongotech org operates the online gaming and sports betting platform available at kongotechorg.app. This Privacy Policy explains how we collect, use, store, and protect the personal information of players who register and use our platform. It applies to all users accessing kongotech org from the Philippines.

By registering an account or using any part of the kongotech org platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described here. If you do not agree to any part of this policy, please do not use the platform.

We take privacy seriously. The kongotech org platform is built to handle your data responsibly and to give you clear information about what we do with it. If you have any questions that are not answered here, you can reach us at the contact details provided at the end of this page.

kongotech org collects personal information at different points during your use of the platform. The categories of data we collect include:

We do not collect any special categories of sensitive personal data beyond what is required for identity verification and responsible gaming compliance.

kongotech org uses the personal data we collect for the following purposes:

• To create and manage your account on the platform.
• To verify your identity through KYC processes before processing withdrawals.
• To process your deposits and withdrawals in Philippine Pesos through the available payment channels.
• To detect and prevent fraudulent, suspicious, or unauthorised account activity.
• To comply with responsible gaming obligations, including monitoring activity patterns for signs of problem gambling.
• To respond to your customer support requests and resolve disputes.
• To send you account-related communications including transaction confirmations and security alerts.
• To improve platform performance, security, and the overall user experience.
• To send promotional communications where you have consented to receive them.

We will not use your personal data for purposes other than those listed above without informing you first and, where required, obtaining your consent.

kongotech org processes your personal data on the following legal grounds:

• Contract: Processing necessary to fulfil your account agreement and deliver platform services to you.
• Legal Obligation: Processing required to comply with identity verification, anti-money laundering, and responsible gaming requirements.
• Legitimate Interest: Processing to maintain platform security, prevent fraud, and improve our services.
• Consent: Processing for marketing communications, where your consent has been given and can be withdrawn at any time.

kongotech org does not sell your personal data. We may share data with third parties only in the following limited circumstances:

• Payment processors and local e-wallet services involved in handling your deposits and withdrawals in PHP.
• Identity verification providers used to conduct KYC checks on your submitted documents.
• Fraud detection and platform security services used to protect accounts and the platform.
• Legal authorities or regulators when required by applicable law or in response to a valid legal request.

Any third party that receives your data on our behalf is required to handle it securely and only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own commercial purposes.

kongotech org retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with our legal and operational obligations. Specifically:

• Account and identity data is retained for the duration of your account and for a defined period following account closure, as required by applicable obligations.
• Transaction records are retained in line with financial record-keeping requirements.
• Communications and support records are retained for a period sufficient to resolve any outstanding disputes.

When your data is no longer required, it is securely deleted or anonymised. You may request early deletion of your data where no legal or contractual requirement prevents us from doing so.

kongotech org implements multiple layers of security to protect your personal data from unauthorised access, disclosure, or misuse:

• SSL (Secure Socket Layer) encryption on all connections between your device and the platform.
• Password encryption so that your login credentials are never stored in readable form.
• OTP (one-time password) verification available for additional account access security.
• Access controls that limit internal access to personal data to authorised staff only.
• Regular security reviews and monitoring of platform activity for unusual patterns.

While we take all reasonable steps to protect your data, no system is completely immune to risk. We encourage you to use a strong, unique password, enable OTP, and avoid logging into your account on public or shared devices. Report any suspected unauthorised access to your account to our support team immediately.

As a kongotech org account holder, you have the following rights regarding your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may ask us to correct any inaccurate or incomplete personal data.
• Deletion: You may request deletion of your data where there is no legal or contractual reason for us to retain it.
• Restriction: You may ask us to restrict processing of your data in certain circumstances.
• Withdraw Consent: Where we rely on consent to process your data (such as for marketing communications), you may withdraw that consent at any time.

To exercise any of these rights, contact the kongotech org support team using the details at the bottom of this page. We will respond to your request within a reasonable timeframe. In some cases, we may need to verify your identity before processing the request.

kongotech org uses cookies and similar technologies to operate the platform, remember your preferences, and understand how the platform is used. Cookies are small data files stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function, including session management and login state.
• Performance cookies: Used to understand how the platform is navigated so we can improve the experience.
• Preference cookies: Used to remember settings you have applied during your session.

You can manage cookie settings through your browser. Disabling essential cookies may affect the functionality of the platform. We do not use third-party advertising cookies or tracking pixels.

kongotech org is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone below the minimum age. Where we identify that an account belongs to a person under 21, the account will be closed immediately and any associated data will be deleted.

Age verification is conducted as part of the KYC process. Parents and guardians who believe that a minor has registered an account on kongotech org should contact our support team immediately so the matter can be addressed promptly.

kongotech org may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform operations. Where material changes are made, we will notify registered players through the platform or via their registered email address.

The updated Privacy Policy will take effect immediately upon publication on this page. Continued use of the platform after changes are published constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to remain informed of how your data is handled.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please contact the kongotech org support team:

For general platform questions, the FAQ page covers common topics including account setup, payment methods, and responsible gaming tools. You can also review the Terms & Conditions for the full set of rules governing use of the platform.